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346gnu13-Aquamarine
13-Aquamarine
March 14, 2011
Question

Can't log calls online ?

  • March 14, 2011
  • 1 reply
  • 4218 views

Dear PTC,

Why can't I log my calls online anymore?

Regards

    1 reply

    M
    MartinHanak24-Ruby III
    24-Ruby III
    March 15, 2011

    Charles,

    I guess you don't have active maintenance.

    Martin

    3
    346gnu13-AquamarineAuthor
    13-Aquamarine
    March 15, 2011

    Martin,

    We have paid up.

    We are a small business who use the software daily, we need higher end support.

    I have a feeling something is changing.

    Regards

    M
    MartinHanak24-Ruby III
    24-Ruby III
    March 16, 2011

    Charles,

    yesterday I opened call using http://www.ptc.com/appserver/cs/case/case_logger.jsp successfully.

    Martin

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