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ptc-61232761-Visitor
1-Visitor
June 4, 2014
Question

Creo 2.0.M050 problem

  • June 4, 2014
  • 3 replies
  • 1848 views

I used Creo 2.0.M050 and vendor provide Cero2.0,M080 file to me ,I cannot open it ,any problem of this ? if I can`t update to M080 ,any solution to use M050 to open it?

    3 replies

    T
    TomD.inPDX17-Peridot
    17-Peridot
    June 4, 2014

    Welcome to the forum, Tachih.

    There should be no issue with backward compatibility from version updates. All Creo 2.0 files should be backward compatible to the F000 date code.

    I will assume you have maintenance so you can submit a support case.

    It is possible that you are missing some files. It is possible that the file is corrupt.

    P
    ptc-61232761-VisitorAuthor
    1-Visitor
    June 4, 2014

    what knid of maintenance ?

    Vendor use M080 can be open it and save a copy send the file to me still can`t , can`t know what problem happen , In M050 show the file was created in a newer release of Creo Parametric.

    very confuse ..

    T
    TomD.inPDX17-Peridot
    17-Peridot
    June 4, 2014

    This is highly unusual.

    Maintenance gives you ability to ask customer service to help you resolve a problem by filing a support case.

    You have to sign up for it. New users have maintenance for one year. Thereafter, you must pay for additional maintenance contract.

    D
    DHLewis13-Aquamarine
    13-Aquamarine
    June 4, 2014

    Tachih,

    PTC did make some changes to Helical Sweeps and possibly some other features that may be causing you to not not be able to read in earlier build code. You can either go up to M080 or now M110, or submit a support case with a contract. There is likely no other way to get this resolved as it is listed as a known issue with the ealier M builds.

    P
    ptc-61232761-VisitorAuthor
    1-Visitor
    June 13, 2014

    still have problem , i update to M080, Why PTC have this kind problem ,never heard this. too bad .

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