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1-Visitor
Aug 9, 2012 1:31 AM UTC
Question

Instal problems

I bout and downloaded the student edition, the download completed 100% but it doesnt work. it wont open, no error messages nothing? anybody else have this happen? its been taking forever to hear back from any one at PTC..

    5 replies

    24-Ruby IV
    Aug 9, 2012 5:55 AM UTC

    What program do you mean?

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    1-Visitor
    Aug 9, 2012 3:26 PM UTC

    I believe it was the student edition of creo 2 (200$) on the ptc site, I am starting to get pretty frustrated, i have tried a complete uninstall and reinstall. the install seems to work perfect, but nothing works, help please..

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    24-Ruby IV
    Aug 14, 2012 12:36 PM UTC

    Try to fill PTC Academic support request form, here: http://www.ptc.com/go/academic-support

    P.S. What Windows OS are you using?

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