Question
Pro/E temporary hang on startup
We have Pro/E (WF2 M280) installed on a Windows server. We map a drive to this share and run Pro/E (and other PTC apps) from this mapped drive.
In the last few months, we have been experiencing occasional periods of time where Pro/E will hang at the splash screen. This phenomenon lasts for 30 - 90 minutes.
During this period, anyone who tries to launch Pro/E will experience the same hang. When whatever is blocking the launch free itself, all of the attempted launches of Pro/E will complete.
If we attempt to launch a different version of Pro/E (WF4, WF2 M220, ??) these versions will launch. Users who already have Pro/E launched are unaffected.
I have checked event logs on the server and clients. I checked the task manager on the server and clients. I can find nothing.
Has anyone seen this problem? Any solutions?
Thank you,
Joe Haines
Engineering Systems
CNH America LLC
500 Diller Ave
MS 640
New Holland, PA 17557
-<">mailto:->
Desk (717) 355-3699
Cell (717) 371-3471
FX (717) 355-4091
In the last few months, we have been experiencing occasional periods of time where Pro/E will hang at the splash screen. This phenomenon lasts for 30 - 90 minutes.
During this period, anyone who tries to launch Pro/E will experience the same hang. When whatever is blocking the launch free itself, all of the attempted launches of Pro/E will complete.
If we attempt to launch a different version of Pro/E (WF4, WF2 M220, ??) these versions will launch. Users who already have Pro/E launched are unaffected.
I have checked event logs on the server and clients. I checked the task manager on the server and clients. I can find nothing.
Has anyone seen this problem? Any solutions?
Thank you,
Joe Haines
Engineering Systems
CNH America LLC
500 Diller Ave
MS 640
New Holland, PA 17557
-<">mailto:->
Desk (717) 355-3699
Cell (717) 371-3471
FX (717) 355-4091