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ptc-11052281-Visitor
1-Visitor
Jul 16, 2007 3:07 PM UTC
Question

Pro / Engineer WF 2.0 and WF 3.0 is not running

I did run ProE but it does not have shown on my desktop, I did check at the Task Manager and the application is running but still do not have the application after hours of waiting. Have anybody had this problem before? it seems that there is a process running backwards and does not allow ProE to run.

    2 replies

    sdick7-Bedrock
    7-Bedrock
    Jul 17, 2007 10:27 AM UTC
    Did you try to turn-off you virus & spyware detection software ? If it doesn't work, the best solution would be probably to call the hotline
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    ptc-11052281-VisitorAuthor
    1-Visitor
    Jul 17, 2007 6:30 PM UTC
    Hello Sylvain, Thanks for your reply, this is all I did: 1.- Deleted all temp files to see if one temp might affect the performance of the application. 2.- I did delete all cookies and Internet Temp files in order to verify that a spyware might be affecting my application. 3.- I did kill some processes at the TaskManager and it didn't work. 4.- I did checked the PSF and BAT files at the BIN directory and compare those files with the files located on another PC and everything was fine. 5.- I did run the Norton just to verify that an spyware might be present on my PC and it didn't work. 6.- I did restart at the services, the "APPLICATION LAYER GATEWAY SERVICE" in order to verify that the network might been affecting my application. 7.- I un-install ProE and remove everything from the registry and reinstall it and the problem remains. That's the last thing I did and still have the problem. Thanks again for your reply and I'll keep in touch.
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