Question from Anonymous: Is it possible to show an example video tutorial in the Learning Connector? I am interested in Creating Ribs. I remember seeing a fantastic demo/tutorial several months ago.
Answer: This is our legacy content, and we don't create content like this any longer. However, you can access virtually the same content (and I would argue better) using Learning Connector via the filters. Here is an equivalent for enhancements for Creo 6, 7 & 8:
Question from Mark: In the middle of the night, if I'm trying to figure out how to use a command in Creo, can you have a "24-hour Chat Window" to ask a question to live tech support somewhere in the world?
Answer: In this situation, you would want to log a call with PTC Technical Support, which is indeed available 24 hours a day.
Question from Peter: Are the virtual classes recorded and available for future consumption?
Answer: No, because the course is then no longer live. All virtual classes are live, and as a subscriber you can retake the course as many times as you wish. You do have access to the student guide for one year afterwards.
Question from Peter: Thanks, Matt, Understood but would be great to be able to reference the training video later and fast-forward to the part I need a refresher on, view that, and continue with my work.
Answer: After the fact, it you're looking for a video then I'd suggest checking out the tutorial in Learning Connector to see if there is a video that fulfills your needs.
Question from Steven: Are there language options or are all classes in English?
Answer: It depends on the course, frankly. Some courses' student guides are localized in up to 6 different languages. From a delivery standpoint courses are delivered in German and Chinese.