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CB_Bern1-Visitor
1-Visitor
October 14, 2025
Solved

Creo config stopped being recognized

  • October 14, 2025
  • 1 reply
  • 450 views

Vers. 10.0.5.0

CB_13262877_0-1760422820872.png

Creo program has stopped using the config options i've had before, specifically inverted zoom shown in picture. I am unsure which is correct for the zoom option i want (Yes or no) however i have tried changing the config file to both options and it has not changed zoom direction and uses the default scroll wheel down = zoom in & scroll wheel up = zoom out.

The only notable difference i've done recently is closed the program improperly by closing the pc but this has not changed the config files for me before.

 

Any advice is very appreciated!


Solution:

Using the link provided and testing what config.pro was being loaded, it turned out to be start up/working directory. Reselecting the working directory with the config.pro solved the problem. 

Best answer by remy

Hi From the title here is an article to investigate your setup and understand the sequence Creo follows to retrieve the options : https://www.ptc.com/en/support/article/CS28227

About the option from the screenshot, we see a star close to Value. It means that this is the default value of the option ie if the option is not explicitly set in the config, then this will apply that setting.

Once you identify how Creo retrieve the option of the current session, then run tests and by elimination (iterative restarts) you will get the setup of your likings.

1 reply

R
remy21-Topaz IAnswer
21-Topaz I
October 14, 2025

Hi From the title here is an article to investigate your setup and understand the sequence Creo follows to retrieve the options : https://www.ptc.com/en/support/article/CS28227

About the option from the screenshot, we see a star close to Value. It means that this is the default value of the option ie if the option is not explicitly set in the config, then this will apply that setting.

Once you identify how Creo retrieve the option of the current session, then run tests and by elimination (iterative restarts) you will get the setup of your likings.

    C
    CB_Bern1-VisitorAuthor
    1-Visitor
    October 14, 2025

    Thank you!

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