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1-Visitor
December 6, 2016
Question

Deaktivate Toolkit license entries without softwareinstallation - virtual machine were deleted

  • December 6, 2016
  • 1 reply
  • 1609 views

a long time ago ...

we installed 3 virtual machines with the named user authentication.

The vm were deleted without deactivation the named user license

Is it possible that the support do that?


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1 reply

24-Ruby III
December 6, 2016

Hi,

you published your question at user forum/community. PTC Support is available at support.ptc.com

I do not understand what you mean, when you speak about "named user license". Is it ProE/Creo license ?

I have always seen:

  1. Pro/Toolkit license as part of ProE/Creo license
  2. ProE/Creo license as node-locked or floating

MH

5-Regular Member
December 6, 2016

I will move this to the Creo Community