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R
rtaleb1-Visitor
1-Visitor
August 22, 2016
Solved

Fatal error encountered.

  • August 22, 2016
  • 1 reply
  • 3011 views

jag skulle installera Creo i en annan dator med hjälp av en extand nätverkskort som jag använde för licens koden då fick jag det här meddelandet:

 

Fatal error encountered.  A treeceback has bieen written to

C: /Users / public / Documents / traceback.log

Please send it to Technical Support.

vad menas med det och vad kan jag göra?

 


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Best answer by MartinHanak

Hi,

I have to use translate.google.com to translate your responses to English language. Can you communicate in English, please ?

Note no.1

Your license file is related to USB network card (00-0A-CD-1D-C7-DB). Unfortunately this network card is not connected to network. Please connect it to enable Windows to assign IP adress to it. Then run ipconfig  /all again and publish its output.

Note no.2

Type of your license is floating. Did you install FLEXnet licence manager on your PC ?

MH

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
August 22, 2016

Hi,

it is difficult to say what to do. Please publish output of ipconfig /all command and your license file.

MH

R
rtaleb1-VisitorAuthor
1-Visitor
August 23, 2016

LICENSE KEH.png

Hej Martin.

Tack för ditt svar.

Här är bilden för både nätverkskortet och licensekej.

Hälsningar.

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
August 23, 2016

Hi,

I have to use translate.google.com to translate your responses to English language. Can you communicate in English, please ?

Note no.1

Your license file is related to USB network card (00-0A-CD-1D-C7-DB). Unfortunately this network card is not connected to network. Please connect it to enable Windows to assign IP adress to it. Then run ipconfig  /all again and publish its output.

Note no.2

Type of your license is floating. Did you install FLEXnet licence manager on your PC ?

MH

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