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Chris_98183-Newcomer
3-Newcomer
Jul 24, 2023 1:01 PM UTC
Solved

Fatal Error Encountered: Creo 7

I received the below error message while adding an isometric view to a drawing in Creo 7. The drawing opens fine to the last save point, but crashes whenever any change is implemented and subsequently terminates the program. Has anyone experienced this issue and found a resolution in the past? The traceback log is attached.

 

CH_10743838_0-1690203445542.png

 

 

 

MartinHanakAnswer
24-Ruby III
Jul 31, 2023 7:46 AM UTC

Hi,

I guess your drawing contains sheetmetal model.

Please read  https://www.ptc.com/en/support/article/CS352370

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6 replies

YaroslavSin17-Peridot
17-Peridot
Jul 24, 2023 1:20 PM UTC

Try to update NVIDIA driver

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Chris_98183-NewcomerAuthor
3-Newcomer
Jul 24, 2023 3:21 PM UTC

Thanks for the suggestion, but this did not fix the issue.

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YaroslavSin17-Peridot
17-Peridot
Jul 24, 2023 3:41 PM UTC

Set templarary config.pro option

GRAPHICS WIN32_GDI

 

If this will resolve the issue, than you have some problem with graphics.

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BenLoosli23-Emerald III
23-Emerald III
Jul 24, 2023 3:47 PM UTC

Is it just this one drawing that crashes the Creo session?

Try opening and making the changes on another workstation.

Creo 7.0.5.0 is 2 years out-of-date, try installing a newer version of Creo 7.

 

Attaching a Traceback.log file to the community does no good, as we in the community cannot interpret them. They only do good to PTC support engineers when you open a support ticket.

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MartinHanak24-Ruby IIIAnswer
24-Ruby III
Jul 31, 2023 7:46 AM UTC

Hi,

I guess your drawing contains sheetmetal model.

Please read  https://www.ptc.com/en/support/article/CS352370

Translate
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