Skip to main content
M
mlambert-21-Visitor
1-Visitor
December 16, 2016
Question

How to Update License Server

  • December 16, 2016
  • 2 replies
  • 14278 views

I need to update my license server with the new license file so I can run Creo 4.0 but I can't figure out how.  I thought I could just go to the install file directory and run ptcsetup.bat and point it to the new license file, but I can't find the ptcsetup.bat file.  I tried searching the entire C: drive and didn't find it anywhere.  What am I missing or is there a different way to update the license file on the server?

Thanks,

Mike

    2 replies

    A
    asweeney3-Newcomer
    3-Newcomer
    December 16, 2016

    Look for reconfigure.exe in the Creo bin directory.

    M
    mlambert-21-VisitorAuthor
    1-Visitor
    December 16, 2016

    On my computer I can find the reconfigure.exe file in the bin directory, but on the license server computer I can't find the reconfigure.exe file. I should have mentioned that we run our seats of Creo from a license server.

    A
    asweeney3-Newcomer
    3-Newcomer
    December 16, 2016

    Here is another place to look:

    C:\Program Files\PTC\FLEXnet Admin License Server\bin\reconfigure.lnk

    This points to: "C:\Program Files\PTC\FLEXnet Admin License Server\InstallManager\reconfigure.exe" -xmlPath "C:\Program Files\PTC\FLEXnet Admin License Server/bin/pim/xml"

    M
    MartinHanak24-Ruby III
    24-Ruby III
    December 18, 2016

    Hi,

    do you have FLEXnet license manager installed on your PC or on different one ?

    MH

    M
    mlambert-21-VisitorAuthor
    1-Visitor
    December 19, 2016

    It is on a different computer.

    M
    MartinHanak24-Ruby III
    24-Ruby III
    December 19, 2016

    Hi,

    I guess that FLEXnet manager installed on license server is represented by system service named lmadmin_ptc.

    How to "install" new license file:

    • stop system service named lmadmin_ptc
    • go to C:\Program Files\PTC\FLEXnet Admin License Server\licensing directory
    • open license.dat file in Notepad
    • open new license file in Notepad
    • in license.dat file select two lines - SERVER and DAEMON - and copy the into clipboard using CTRL+C
    • in new license file replace SERVER and DAEMON lines with clipboard contents using CTRL+V
    • in new license file press CTRL+A to select whole contents of the file and copy the into clipboard using CTRL+C
    • in license.dat file press CTRL+A to select whole contents of the file and replace it with clipboard contents using CTRL+V
    • save and close license.dat file
    • do not save and close new license file
    • start system service named lmadmin_ptc

    MH

      Terms & ConditionsAccessibility statement