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pgalens12-Amethyst
12-Amethyst
August 29, 2022
Solved

Jlink app failed to start Creo 8

  • August 29, 2022
  • 2 replies
  • 3764 views

Hello

 

Have four j-link synchronize apps developed in creo 2. Went to Creo 6 from Creo 2. Recompiled using the OTK.jar with java 6. Worked with no problem. With Creo 8 they failed to start. Recompiled the apps with Java 8 with the OTK.jar from creo 8. Still does not work they fail to start. Compiled install_test this app will not start.. The config in the folder otk_java_appls\install_test has this config "regen_failure_handling resolve_mode" is this needed? 

this config setting "jlink_java_command C:\Program Files\Java\jdk1.8.0_333\jre\bin\java.exe" does not seam to do anything. Do not have it in my Creo 6 and it works.

 

Peter

    Best answer by pgalens

    From cs26558 the potential issue was #8 Bad install. Our IT dept. pushes the install over the network to the machines that need it. When we went to Creo 6 from 2 the OTK.jar was not installed. So they added line to copy the  OTK.jar  to the proper folder. So when 8 was installed they copied the OTK.jar from 6 and overwrote the otk.jar from 8. Once the the jar was replaced with correct one, it worked. Happened to notice the the Jar in the creo 8 location was 2 years older the other files.

     

    2 replies

    R
    remy21-Topaz I
    21-Topaz I
    August 29, 2022

    Porting from Creo 2.0 to Creo 6 was successful and your Creo 6 runtime failed to start with Creo 8. Despite recompiling with Creo 8, the application fails to start. install_test is indeed a benchmark in your instance and the test reveals that your instance of Creo 8 needs to be set.

    Can you confirm that the error message you get is Startup of application "<Application Name>" failed ?

    Thanks to your confirmation this will narrow down the investigation. 

    P
    pgalens12-AmethystAuthor
    12-Amethyst
    August 29, 2022

    Yes I get this for my all my applications

    pgalens_0-1661792401065.png

     

    Other information

    with jlink_java_command set in the config the install_test app would register but fail to start. With my apps they register but when try to start they lock-up the Creo session. Auxiliary Applications (Not Responding) . Without the  jlink_java_command both would register but fail to start.

    install_test is located in C:\Program Files\PTC\Creo 8.0.4.0\Common Files\otk_java_free\otk_java_appls\install_test

    My apps are on a network drive (similar location as Creo6 which works)

    S
    sjuraj15-Moonstone
    15-Moonstone
    August 29, 2022

    Have you tried messing with compatibility ?

     

    sjuraj_0-1661800904030.png

     

    P
    pgalens12-AmethystAuthor
    12-Amethyst
    August 29, 2022

    Should have looked into Otk_Java_RelNotes.pdf

    Creo 8.0.0.0 requires the latest version of JAVA 11 installed on your machine.

    I downloaded Java 11.. Will install and test.

     

     

      R
      remy21-Topaz I
      21-Topaz I
      August 30, 2022

      Indeed.
      Another hint is left with this article 89628 that list potential causes of the error.

      The first bullet leads to the compatibility of the Java Runtime.

      Well done https://www.ptc.com/support/-/media/7D1BD5F82F7B483C90454DE134F29D8E.ashx?sc_lang=en 

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