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10-Marble
Aug 5, 2019 3:58 PM UTC
Solved

Parametric 6 Options not saving

I recently switched to Creo 6 and I am running into a problem of the ribbon customization's reverting back to default upon reopening Creo. It also keeps giving me the "New to Creo Parametric?" popup window.

Config.pro in both locations don't seem to have any effect on it. 

10-Marble
Aug 8, 2019 4:46 PM UTC
I reinstalled and the problem went away.

7 replies

23-Emerald III
Aug 5, 2019 5:32 PM UTC

UI customizations are not stored in the config.pro files.

They are stored in a file in your start in folder.

Be sure you have read/write access to that folder. By default PTC sets the Start In folder to the load point, which in my case, the users do NOT have RW access to.

 

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24-Ruby III
Aug 6, 2019 8:21 AM UTC

Hi,

customization information is saved into creo_parametric_customization.ui file. By default this file is located in some sub-directory of %APPDATA%\PTC directory. If PTC_WF_ROOT variable is defined in parametric.psf file then creo_parametric_customization.ui file is saved into %PTC_WF_ROOT%\.Settings directory.

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TomU
23-Emerald IV
Aug 6, 2019 12:16 PM UTC

To add to what @MartinHanak said, if you have the config option 'load_ui_customization_run_dir' set to 'yes' then the .ui files are stored in the startup (working) directory.  We use this option since our users always have write access to their startup directory.

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10-Marble
Aug 8, 2019 3:54 PM UTC

Still no luck. I'll try reinstalling.

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Crowmagnus10-MarbleAuthorAnswer
10-Marble
Aug 8, 2019 4:46 PM UTC
I reinstalled and the problem went away.
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RPN
18-Opal
Aug 9, 2019 7:02 AM UTC

There is checkbutton in the lower left corner, you should click this🙃

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10-Marble
Aug 9, 2019 7:36 AM UTC
I did close to 50 times. It also wouldn't save changes to the ribbon.
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