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elamperti1-Visitor
1-Visitor
April 6, 2017
Question

universal c runtime

  • April 6, 2017
  • 7 replies
  • 12164 views

Buongiorno a tutti, ho installato CREO 4 M010 su windows 10.

Quando lancio l'esecutivo mi da questo messaggio:

Cattura.PNG

Ho aggiornato windows e lo fa ancora.

Ho scaricato l '"universal c runtime" direttamente dal sito windows ma niente.

Qualcuno può darmi una mano?

Grazie

7 replies

M
MartinHanak24-Ruby III
24-Ruby III
April 6, 2017

Hi,

I guess you can try to install Windows 10 SDK,

go to https://developer.microsoft.com/en-us/windows/downloads/windows-10-sdk

MH

A
apranav991-Visitor
1-Visitor
March 3, 2018

For windows 8.1 pro, It shows that the update is not applicable. What should I do? Please give me some suggestion.

P
pzago1-Visitor
1-Visitor
April 11, 2017

Non so se hai risolto o meno, ovviamente consiglaire di installare Windows 10 SDK è una soluzione stupida, come uccidere una mosca col bazooka. Io ho aperto due ticket con il supporto tecnico (per CREO e per Mathcad) e in nessuno dei due sono ancora riusciti ad arrivare a nulla. Le soluzioni che mi hanno proposto, e che ti rigiro, sono:

- completare tutti gli aggiornamenti di Windows Update

- installare .Net Framework 4.6.2

- disinstallare l'hotfix KB2999226, riavviare, loggarmi come amminstratore locale, reinstallare KB2999226, riavviare.

A differenza del tuo caso io ho Windows 7, dallo screenshot mi sembra che tu abbia windows 10 quindi non hai bisogno dell'hotfix ma del runtime vero e proprio, che hai già provato a installare. Devo dire che sono infuriato con PTC, pago un mantineance fee non indifferente e non posso fare gli aggiornamenti. Ridicolo.

E
elamperti1-VisitorAuthor
1-Visitor
April 11, 2017

Ciao, ci rinuncio!! ho deciso di aspettare la prossima release....

P
pzago1-Visitor
1-Visitor
April 11, 2017

Sperando che correggano il problema. Per ora il supporto tecnico non ha messo mai in discussione il funzionamento del loro installer, stanno lavorando per stabilire quali aggiornamenti sono essenziali all'installazione perché "non tutti gli utenti fanno tutti gli aggiornamenti di windows". Peccato che IO li ho fatti tutti gli aggiornamenti, e comunque non funziona. C'è qualcosa d'altro che causa il malfunzionamento.

J
jvadalia-213-Aquamarine
13-Aquamarine
April 11, 2017

Hi,

For windows 7 Install the Service pack 1 for Windows 7 and then install the update for Universal C Runtime.

Tell your IT Guy for Windows 7 Service pack 1 to install.

For Windows 10 Just apply widows updates.

Simply its done.

Regards,

Jignesh

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pzago1-Visitor
1-Visitor
April 11, 2017

Ahaha not so fast ;D It's a week I'm installing all the updates and trying all the workarounds PTC tech support is providing, but NOTHING works. I also installed Win10 SDK and still it doesn't work. It seems to me that something is not working as expected in the install software when not run under Win10, but PTC has no clue what's going on and there's no log I can check to see what's missing.

Now tech support is filing this as SPR trying "to define the minimum patches required for Creo 4.0 installation", but again, this is not the issue: my system has all the updates and Microsoft update says it's all right, so either there's something not working in Windows Update or there's something not working in PTC installer. I don't see how having a list of required updates (which I already have since I have ALL updates) could change this.

    S
    SamWorthington13-Aquamarine
    13-Aquamarine
    April 14, 2017

    I've got the same problem. Creo 4 M010 appears to have installed but when I try to run it, I get the "Windows update for universal C runtime is re required. The installation cannot continue error".

    I've tried to install the update but apparently it is already installed. Removing and reinstalling the KB2999226 update didn't help. Windows 7 Service Pack 1 is already installed.

    M010 won't even uninstall as I get the same error when trying to remove it.

    Sam

    P
    pzago1-Visitor
    1-Visitor
    April 18, 2017

    Only thing I can say is that the technical support is working on the issue, they already provided some experimental build which allowed me to both install and run Creo 4.0 M010 correctly, but it's still unofficial and preliminary. Trying to figure out what is not working seems a bit tricky but the guys are definitely on the good track.

    M
    MartinHanak24-Ruby III
    24-Ruby III
    April 18, 2017

    Just for fun ...

    I was not able to install FLEXnet 11.14 64-bit on one Windows 7 PC. Installation crashed without providing any valuable information.

    Solution:

    1. I installed FLEXnet 11.14 64-bit on another Windows 7 PC
    2. I copied installation directory to problematic Windows 7 PC
    3. I created lmgrd based service using lmtools.exe routine

    MH

    S
    SamWorthington13-Aquamarine
    13-Aquamarine
    April 18, 2017

    I called technical support about this and apparently a quite a few people have the problem. As noted above, PTC are apparently working on it. I was just told to re-install F000.

    Sam

    P
    pzago1-Visitor
    1-Visitor
    April 24, 2017

    It seems that we have a working patch now, the related article is here: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS260389

      B
      BOLDOO991-Visitor
      1-Visitor
      March 25, 2020

      Ciao

      Ho scaricato MED-100WIN-CD-430_6-0-2-0_Win64 per installarlo su un pc con w8.1

      Lancio setup.exe mi appare il messaggio: The windows update for universal c runtime is required in order for installion continue.

      Ho lanciato windows update e riprovato ma sempre lo stesso errore.

      Sono andato sulla pagina microsoft 

      https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

      selezionato 

      All supported x64-based versions of Windows 8.1
       

       

      Download the package now.

      invece del download mi appare

      404 - File or directory not found.

      The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

       

      Mi potete aiutare

       

      Grazie

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