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pbezerra1-Visitor
1-Visitor
July 17, 2015
Question

WEBLINK API WIZARD doens't work, how to fix it?

  • July 17, 2015
  • 1 reply
  • 3494 views

Hi Guys.

 

I've been trying to get my hands on this API Wizard (http://support.ptc.com/cs/tkdoc/Creo2/pfcweblink/NSCPTestSwing.html) but it crashes all the time.

 

It has something to be with some necessary Java authorization for the browser to be able to open it.

 

Can anyone help me with that?

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
July 18, 2015

Hi,

according https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS130577 you can use the following workaround.
(On my PC Java 8u51 32-bit is installed.)

Control Panel > Java(32bit) > Security tab

Add http://support.ptc.com to the list of sites.

sitelist.png

Martin Hanak

    S
    srajput1-Visitor
    1-Visitor
    March 4, 2016

    Hi,

    I'am facing a similar difficulty.

    I tried your solution Martin, but it seems we need to add something else in the exception list. Because even after adding http://support.ptc.com to the exception sites list. It keeps blocking the wizard saying it doesn't fulfill security requirements.

    Thanks,

    Suraj

    M
    MartinHanak24-Ruby III
    24-Ruby III
    March 4, 2016

    Hi,

    I am sorry, I can't help you. I guess that the workaround worked in Internet Explorer 10 32-bit in Windows. If you use different environment, try searching PTC Knowledge Base.

    MH

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