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DarkSide1-Visitor
1-Visitor
February 19, 2018
Solved

Modeling 19.0 hangs when loading part library object

  • February 19, 2018
  • 1 reply
  • 6089 views

Hello all, whenever I want to load an item from Part library, creo elements direct modeling 19 hangs forever and i have to kill it with task manager. I can view the item, it hangs when i press middle mouse to complete the command. I can create screw connections, feather keys and gears with part library, the problem happens with the command with "load" icon. On google i found https://support.ptc.com/apps/solution_preview/solution/lang/presolution?lang=en&n=CS193389 which is exactly what happens to me, but i didn't found the solution. Is there a patch or a release? Thanks in advance 😉

Best answer by DarkSide
I fixed by adding SDPIXELFORMAT=SOFTWARE option in modeling's shortcut which disables nvidia gpu and uses cpu integrated one instead. Now the problem is that performance is awful and even a "rectangual selection" takes hours. Is there a way to temporary set that option and start using nvidia gpu after i create the part library object?
Regards

1 reply

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ThomasKirkman16-Pearl
16-Pearl
February 19, 2018

The issue was the graphics card driver.  Do you have the latest driver?

 

Also in the future, place your posts here to make them easier to find.

 

creoelements.JPG

 

 

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DarkSide1-VisitorAuthor
1-Visitor
February 19, 2018
Ok, ill post there next time. This is the first time i ask something here ^^
Anyway I have 390.65 nvidia driver
My gpu is nvidia 740m
I have windows 7 with direct x 11
I updated nvidia driver less than 1 month ago.
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ThomasKirkman16-Pearl
16-Pearl
February 19, 2018

Did you have this problem before updating the driver?

 

If this continues, I would put a trouble ticket in with PTC.

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