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10 replies

VladimirN24-Ruby IV
24-Ruby IV
Mar 30, 2023 11:50 AM UTC

Take a look here: https://www.youtube.com/watch?v=jw7b8MnB16w

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    herve_husson12-Amethyst
    12-Amethyst
    Mar 30, 2023 5:05 PM UTC

    Is your Quick Client on the same server than KepServerEX? May be you need to use the DCOM settings, just let me know

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    KW_106389861-VisitorAuthor
    1-Visitor
    Mar 31, 2023 1:47 AM UTC

    it's on the same server. How use DCOM settings?

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    herve_husson12-Amethyst
    12-Amethyst
    Mar 31, 2023 6:41 AM UTC

    So, if it's on the same server, you don't need DCOM Setting.

    Anyway, you need to setup the DCOM, when you use Server and Client on different server, usually for OPC DA. So, just for informatiion, here is a link from PTC support How tu use DCOM: https://www.ptc.com/en/support/article/CS293793

    I need to investigate you case.

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    cmorehead13-Aquamarine
    13-Aquamarine
    Dec 22, 2023 1:46 PM UTC

    @KW_10638986,

     

    Are you running KEPServerEX with a valid license? You will encounter a blank Quick Client if the KEPServerEX 2 hour demo period has expired which will require a reset of the KEPServerEX runtime to reset the demo period. If you are running the application with a current license or an unexpired demo period and are seeing an issue with the Quick Client connection, you may need configure your Microsoft DCOM settings for the OPC DA connection to succeed. 

     

    Thanks,

     

    *Chris 

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    TM_95131421-Visitor
    1-Visitor
    Dec 22, 2023 1:54 PM UTC

    Thank you Chris – I understand that the demo times out after a couple of hours, but I believe that our licensing is good; is that what this is indicating? Again, all was working well until maybe a week ago….

    upload_-aW1hZ2UwMDEucG5n-7590378821867722161..png

    TOM MAXWELL
    Senior Systems Administrator
    TMaxwell@bedford.com

    Bedford Industries
    1659 Rowe Ave
    Worthington, MN 56187 USA

    1.507.376.4136 • 1.877.BEDFORD (233.3673)
    fax: 1.507.376.6742
    bedford.com | elastitag.com | closeit.com | tagback.com

    Bedford Industries will be closed Monday, December 25 for the Christmas Holiday.

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    KZ_115959271-Visitor
    1-Visitor
    Nov 28, 2024 7:02 AM UTC

    Hi

     

    Have the same 800040002 error in quick client, Resolution is enable OPC DA 

     

    KZ_11595927_0-1732777366602.png

    BR, Krzysiek

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