Skip to main content
12-Amethyst
Aug 26, 2024 9:21 PM UTC
Solved

Connection attempt to runtime failed.

When I open KEPServer it gives me an error that says "Connection attempt to runtime failed" in the event log. Then it times out and gives me a dialog box asking if I want to work offline.

 

The latest project was not showing. I tried to open the project, but it had not been saved. So I tried to open an older project. It opened and I tried to connect the runtime and again it failed. I checked Task Manager and the runtime is running. 

 

I updated the license an hour ago. I got a "Success" dialog box.

 

Does anyone know what is going on and how I overcome this problem?

 

Thank you,

 

Scott

VladimirNAnswer
24-Ruby IV
Aug 27, 2024 7:31 AM UTC

Article -"Configuration client is not connecting to the Runtime service in PTC Kepware Products": https://www.ptc.com/pt/support/article/cs296144 

3 replies

VladimirN24-Ruby IVAnswer
24-Ruby IV
Aug 27, 2024 7:31 AM UTC

Article -"Configuration client is not connecting to the Runtime service in PTC Kepware Products": https://www.ptc.com/pt/support/article/cs296144 

Translate
12-Amethyst
Aug 27, 2024 10:49 AM UTC

Thank you!

Translate
24-Ruby IV
Aug 28, 2024 8:03 PM UTC

You're welcome.

Translate