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7-Bedrock
May 5, 2025 6:38 AM UTC
Solved

Created one more trigger in Data Logger but data is not being logged

Hello Community,

I have created a trigger for already created Log group in Thingworx Kepware Server v6.16 Data Logger.
Other triggers are working but created trigger is not working.

Created Trigger:
1. Always Trigger
2. Trigger on Data Change

Any solution?

MRohillaAnswer
Support
May 6, 2025 8:10 PM UTC

Greetings,

Please ensure the static interval of the logging condition and the update rate time are aligned. 
If the issue persists, please submit a support ticket along with the relevant application report and provide us with the corresponding case ID.

Regards,

Mohit 

1 reply

MRohillaCommunity ManagerAnswer
Support
May 6, 2025 8:10 PM UTC

Greetings,

Please ensure the static interval of the logging condition and the update rate time are aligned. 
If the issue persists, please submit a support ticket along with the relevant application report and provide us with the corresponding case ID.

Regards,

Mohit 

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