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3-Newcomer
August 19, 2026
Solved

Error 7288 when trying to activate Kepware license

I HAD A PROBLEM WITH A VM AND I HAD TO RECOVER IT, IN THE PROCESS I LOST THE LICENSE, I HAD A PERPETUAL LICENSE BUT I NEED TO REACTIVATE AND WHEN I TRY IT 

 

HOW TO SOLVE IT?

Bhupendra
BhupendraAnswer
14-Alexandrite
August 24, 2026

Hi ERICKMERA

I would like to request you, Please share your machine ID / Sever name by opening a Support case with PTC Kepware Tech support Team. 

A support case can be open by following steps suggested in Article linked below : 


How to open a Support Case for PTC Kepware Products

 

Thanks 

 

Regards 

Bhupendra 

1 reply

Bhupendra
Bhupendra14-AlexandriteAnswer
14-Alexandrite
August 24, 2026

Hi ERICKMERA

I would like to request you, Please share your machine ID / Sever name by opening a Support case with PTC Kepware Tech support Team. 

A support case can be open by following steps suggested in Article linked below : 


How to open a Support Case for PTC Kepware Products

 

Thanks 

 

Regards 

Bhupendra 

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