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Lo_ry9610-Marble
10-Marble
May 28, 2024
Solved

Error channel failed to connect

  • May 28, 2024
  • 3 replies
  • 3336 views

hello, 

 

i'm a new user of thingworx plateform. I have ,no data on one of the machines so i checked the connection kepserver/client and there is this error : Channel failed to connect. | Status description = 'Could not establish a network connection to remote server.', Status code = 0X80AC0000.

 

Any ideas why this is happening and how to solve it ? 

 

Many thanks 

Best answer by VladimirN

Take a look:

3 replies

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Bhupendra14-Alexandrite
14-Alexandrite
May 28, 2024

Please check the following points - 

  • Firewalls/Routers/Switches all have the correct rules to allow the requested port opened bi-directionally
  • Verify device at the target IP address can accept connections on the requested TCP port
  • Verify device at the target IP address is powered on, connected and available on the network
  • Check and install the latest windows updates on the host side if required
  • check the Test-NetConnection [host] -Port [port number]in powershell
  • Verify device at the target IP address is powered on, connected and available on the network
  • Sometimes the target Windows OS may block the OPC UA Server Application after a power off and restart
    Allow the OPC UA Server Application
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24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
May 28, 2024

Take a look:

V
vnamboodheriCommunity Manager
Community Moderator
June 4, 2024

Hello @Lo_ry96, 

 

It looks like you have some responses from some community members. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution. 

Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Community Moderation Team.

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