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SP_143871574-Participant
4-Participant
November 3, 2025
Solved

ESTABLISHMENT OF CONNECTIVITY FOR SERIAL COMMUNICATION USING TCP/IP

  • November 3, 2025
  • 1 reply
  • 238 views

KEPServerEX 6.14 version 6.14.263.0

 

The problem statement is that I have Modbus rtu communication where Rs 232 is converted to TCP/IP then via layer 3 switch i can transmit the data to my server in DMZ where the data can be checked using serial port utility software but i am unable configure the same in my Kepware software in the same server to fetch the data. Can you please suggest how to proceed further with Kepware software.

 

I am new for using Kepware but could be able to configure other protocols like Modbus tcpip, opc ua and opc da but unavailable to configure the same. Kindly guide me to get the data in kepware.

 

#kepware 

Best answer by rajskumar

Hello,

 

Please start by checking the error message displayed in the Kepware Event Log.

 

If you see something like "Device is not responding", it indicates that Kepware is either unable to reach the device or the device is not responding to the request.

 

You can use Kepware’s built-in diagnostic tool called Communication Diagnostics to capture and analyze the traffic between the device and Kepware.

 

CS278554 - How to interpret Communication Diagnostics in PTC Kepware Products

1 reply

R
rajskumar16-PearlAnswer
16-Pearl
November 3, 2025

Hello,

 

Please start by checking the error message displayed in the Kepware Event Log.

 

If you see something like "Device is not responding", it indicates that Kepware is either unable to reach the device or the device is not responding to the request.

 

You can use Kepware’s built-in diagnostic tool called Communication Diagnostics to capture and analyze the traffic between the device and Kepware.

 

CS278554 - How to interpret Communication Diagnostics in PTC Kepware Products

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