Skip to main content
1-Visitor
February 26, 2024
Solved

IOT Gateway Rest Client agent template location - Can the message templates be editted

  • February 26, 2024
  • 1 reply
  • 794 views

I want to be able to edit the template for the message outside of the gui in the KepwareEX server. Is this possible?  Where are these templates stored?

Best answer by cmorehead

@DF_9881496,

 

The Advanced Template does allow for some limited customization as outlined on the page in the manual covered in the following link:

 

https://www.ptc.com/store/-/media/kepware-store/en/manuals/iot-gateway-manual.pdf#page=36

 

The templates can be accessed in the KEPServerEX configuration, right-clicking on the IoT Gateway Agent and go to properties > then click on "messages" > then "Help". The Advanced template link is at the bottom of the page. 

 

I recommend opening a support ticket with the Kepware team if you have any additional questions about your specific needs. Here is a link to the login page where a support ticket can be opened:

 

Log In | My Kepware

 

Thanks,

*Chris

1 reply

cmorehead13-AquamarineAnswer
13-Aquamarine
February 27, 2024

@DF_9881496,

 

The Advanced Template does allow for some limited customization as outlined on the page in the manual covered in the following link:

 

https://www.ptc.com/store/-/media/kepware-store/en/manuals/iot-gateway-manual.pdf#page=36

 

The templates can be accessed in the KEPServerEX configuration, right-clicking on the IoT Gateway Agent and go to properties > then click on "messages" > then "Help". The Advanced template link is at the bottom of the page. 

 

I recommend opening a support ticket with the Kepware team if you have any additional questions about your specific needs. Here is a link to the login page where a support ticket can be opened:

 

Log In | My Kepware

 

Thanks,

*Chris