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LK_107405231-Visitor
1-Visitor
Nov 18, 2024 11:14 AM UTC
Solved

Issue with "Regenerate Column Mapping Rules" in Kepware Configuration (.opf)

Hi PTC Community,

I'm currently facing a peculiar issue in KepserverEX 6.15 while working with a specific .opf configuration file that includes a datalogger setup.

  • Every time I open this .opf file, the "regenerate column mapping rules" area, under the Advanced Log Group settings, gets altered. The Yes/No choices are changed seemingly randomly.
  • The rest of the configuration stays intact.
  • The project itself is offline and being used to migrate settings from an older Kepware server to a new one.

Has anyone encountered a similar issue?

  • Is there a specific setting or migration step that could be causing this?
  • Any troubleshooting tips would be greatly appreciated!
rajskumarAnswer
16-Pearl
Nov 18, 2024 1:13 PM UTC

Hello,

Thank you for further clarification. Since you are just opening the old .opf file to see the settings, there is no need to perform runtime connect and update.

I am not sure what is causing the "Regenerate Column Mapping Rules" settings to change randomly after opening the file each time.

As this is affecting only 4 settings of Yes/No under "Regenerate Column Mapping Rules," I suggest taking a screenshot of this setting from the old file and applying it to the new project.

For detailed analysis, you can submit a support ticket and provide the old .opf file so Tech Support can check what is happening.

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3 replies

rajskumar16-Pearl
16-Pearl
Nov 18, 2024 11:39 AM UTC

Hello,

I checked it on 6.17 and did not observe the issue. I also reviewed the release notes and found that no fixes were made between 6.15 and 6.17 for a similar issue.

Here are a few things you can check:

  1. Please note that users with RW access can make changes.
  2. Disable the Datalogger log group, make changes, then enable the group:
    • Datalogger Group properties > General > Configuration > Enabled = Yes / No
  3. Disconnect any client application from the Runtime to make changes:
    • Select Runtime, Disconnect and make changes
    • Select Runtime, Connect and update the Runtime with the changes made

If the issue persists, I recommend opening a support ticket with the Kepware Technical Support team. Tech support may need to check a particular .opf file.

Here is a link to the My Kepware login page where a ticket can be submitted:

https://my.kepware.com/s/login/

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    LK_107405231-VisitorAuthor
    1-Visitor
    Nov 18, 2024 12:02 PM UTC

    Hi rajskumar,

    thanks for the fast reply. The issue is that the .opf file I'm using is not modified. I just use it to create a new one using some identical configurations on the migration process. The only thing I do with the .opf is open it to look at its configuration.
    1. No changes are made. The new .opf I am creating is modified normally.
    2. All Datalogger groups are disabled. Still, the issue is in the .opf I use to copy from.
    3. Should I have Runtime / Runtime clients disabled in the old configuration when opening it? When asked for updating the runtime, what should I do?

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    rajskumar16-PearlAnswer
    16-Pearl
    Nov 18, 2024 1:13 PM UTC

    Hello,

    Thank you for further clarification. Since you are just opening the old .opf file to see the settings, there is no need to perform runtime connect and update.

    I am not sure what is causing the "Regenerate Column Mapping Rules" settings to change randomly after opening the file each time.

    As this is affecting only 4 settings of Yes/No under "Regenerate Column Mapping Rules," I suggest taking a screenshot of this setting from the old file and applying it to the new project.

    For detailed analysis, you can submit a support ticket and provide the old .opf file so Tech Support can check what is happening.

    Translate
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