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LB_143947593-Newcomer
3-Newcomer
January 30, 2026
Solved

Kepserver tag quality turns bad(Configuration error)

  • January 30, 2026
  • 1 reply
  • 174 views

Hi!

I have upgraded from kepserverEX v5 to v6 on a new server, and tranfered the license:)

My problem is that after a while all tags stops working and i see tag quality turns bad(Configuration error). It shouldnt be licens cause i see status on license utility=good. 

I then need to restart kepserver and it works again, so it kinda looks like license issue but idk how  😐

 

Anybody knows how to deal with this issue?

Best answer by ntripathi

Greetings @LB_14394759, 

 

I hope you're doing well.

 

I would suggest that you please verify whether the support end date displayed in the License Utility is correct.

1 reply

N
ntripathi15-MoonstoneAnswer
15-Moonstone
January 30, 2026

Greetings @LB_14394759, 

 

I hope you're doing well.

 

I would suggest that you please verify whether the support end date displayed in the License Utility is correct.

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