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pshashipreetham
pshashipreetham19-Tanzanite
19-Tanzanite
October 5, 2021
Solved

KepServerEX 6.10 get closed automatically when Opened

Hi,

Installed KepServerEX 6.10 and it gets closed automatically when Opened

@paic  @slangley @c_lowy 

Thanks,
Shashi

pshashipreetham
pshashipreethamAnswer
19-Tanzanite
October 6, 2021

Hi @VladimirN ,

Thanks for quick response, but the Article didn't help !!
The issue was, Java 8 was not installed in the PC, which Caused this issue. Once the JAVA 8 JDK is installed and path is configured, issue was solved, KepServerEx is working normally now.


Thanks,
Shashi

Shashi Preetham || +91 8099838801 || shashi@psptechhub.com
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3 replies

VladimirN24-Ruby IV
24-Ruby IV
October 6, 2021

Try this tip - "Installation fails with "Installation Wizard Ended Prematurely" error in PTC/Kepware products": https://www.ptc.com/en/support/article/CS335922 

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    pshashipreetham
    pshashipreetham19-TanzaniteAuthorAnswer
    19-Tanzanite
    October 6, 2021

    Hi @VladimirN ,

    Thanks for quick response, but the Article didn't help !!
    The issue was, Java 8 was not installed in the PC, which Caused this issue. Once the JAVA 8 JDK is installed and path is configured, issue was solved, KepServerEx is working normally now.


    Thanks,
    Shashi

    Translate
    Shashi Preetham || +91 8099838801 || shashi@psptechhub.com
      VladimirN24-Ruby IV
      24-Ruby IV
      October 7, 2021

      I'm glad you solved your problem.

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