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pshashipreetham
18-Opal
pshashipreetham18-Opal
18-Opal
October 5, 2021
Solved

KepServerEX 6.10 get closed automatically when Opened

  • October 5, 2021
  • 1 reply
  • 2050 views

Hi,

Installed KepServerEX 6.10 and it gets closed automatically when Opened

@paic  @slangley @c_lowy 

Thanks,
Shashi

Best answer by pshashipreetham

Hi @VladimirN ,

Thanks for quick response, but the Article didn't help !!
The issue was, Java 8 was not installed in the PC, which Caused this issue. Once the JAVA 8 JDK is installed and path is configured, issue was solved, KepServerEx is working normally now.


Thanks,
Shashi

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
October 6, 2021

Try this tip - "Installation fails with "Installation Wizard Ended Prematurely" error in PTC/Kepware products": https://www.ptc.com/en/support/article/CS335922 

    pshashipreetham
    18-Opal
    pshashipreetham18-OpalAuthorAnswer
    18-Opal
    October 6, 2021

    Hi @VladimirN ,

    Thanks for quick response, but the Article didn't help !!
    The issue was, Java 8 was not installed in the PC, which Caused this issue. Once the JAVA 8 JDK is installed and path is configured, issue was solved, KepServerEx is working normally now.


    Thanks,
    Shashi

      V
      24-Ruby III
      VladimirN24-Ruby III
      24-Ruby III
      October 7, 2021

      I'm glad you solved your problem.

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