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1-Visitor
September 19, 2025
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KEPServerEX ModBus TCP/IP Ethernet Settings to Endress+Hauser promag 400 MB flowmeter

  • September 19, 2025
  • 1 reply
  • 390 views

Using KEPServerEX 6.7; ModBus TCP/IP Ethernet driver try to connect to  Endress+Hauser promag 400 MB flowmeter.

I have connection established with no errors to flow meter, but keep reading quality good from registers but zero values.

For example the register 32909, ModBus Id, should be "10" and i am reading "0"

I am suspicious of some Data access or Data Encoding parameter not well configured.

 

 

Best answer by Bhupendra

Hi 

We have to identify whether we are communicating with the device or if it is in simulation mode.

If we are communicating with the device, the communication diagnostic will show the Rx data packets; are they zero?

If the device is communicating with the KEPware, we should focus on the correct address verification. 

 

I would like to kindly request that you open a support case with Kepware Tech support to get better assistance on this

https://my.kepware.com/s  

1 reply

Bhupendra14-AlexandriteAnswer
14-Alexandrite
September 25, 2025

Hi 

We have to identify whether we are communicating with the device or if it is in simulation mode.

If we are communicating with the device, the communication diagnostic will show the Rx data packets; are they zero?

If the device is communicating with the KEPware, we should focus on the correct address verification. 

 

I would like to kindly request that you open a support case with Kepware Tech support to get better assistance on this

https://my.kepware.com/s