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M
MW_100975931-Visitor
1-Visitor
October 27, 2021
Solved

KEPServerEX: "The Installer was unable to find required root certificates"

  • October 27, 2021
  • 1 reply
  • 12105 views

Hi,

 

when trying to install KEPServerEX I'm getting the error:
"The Installer was unable to find required root certificates"

 

Do you know below mentioned instructions on installing root certificates incl. which are the relevant ones?

 

2021-10-27 22_49_56-2021-10-27 18_52_39-frasappprodis01 - Remotedesktopverbindung.png ‎- Fotos.png

Thanks

Marco

Best answer by VladimirN

Read this article - "Installation fails because of missing root certificates in PTC Kepware Products": https://www.ptc.com/en/support/article/CS321323 

1 reply

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
October 28, 2021

Read this article - "Installation fails because of missing root certificates in PTC Kepware Products": https://www.ptc.com/en/support/article/CS321323 

    M
    MW_100975931-VisitorAuthor
    1-Visitor
    October 28, 2021

    Yes, this worked !

    Here the direct link to the article referenced in the one you provided:
    https://www.ptc.com/en/support/article/CS292168

     

    many thanks

    Marco

      V
      24-Ruby III
      VladimirN24-Ruby III
      24-Ruby III
      October 28, 2021

      You're welcome.

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