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V
19-Tanzanite
Velkumar19-Tanzanite
19-Tanzanite
December 18, 2024
Question

Kepware OPC Quick Client showing wrong timestamp

  • December 18, 2024
  • 1 reply
  • 1069 views
Kepware Quick Client showing differenct time from the server time. Is there any way to fix this issue

1 reply

M
MKhatri15-Moonstone
15-Moonstone
December 18, 2024

Hello,

 

Thanks for reaching out. Just wanted to let you know that for device data, the server timestamp is taken directly from the Windows system time. As for data coming from OPC UA or DA servers via their respective client drivers, the timestamp is taken directly from the downstream server.

 

For more detailed information, you can check out this article:

https://www.ptc.com/en/support/article/CS338481

 

Let me know if you have any other questions.

 

Regards,

Mohit

    V
    19-Tanzanite
    Velkumar19-TanzaniteAuthor
    19-Tanzanite
    December 19, 2024

    Hi @MKhatri 

     

    Thanks for your response. Those are Fanuc and Siemens machine not OPC UA or DA Servers.

     

    Due to restrictions I'm not able to upload pictures.

     

    /VR

    M
    MKhatri15-Moonstone
    15-Moonstone
    January 6, 2025

    Hello 

    Thank you for reaching out to us. In order to address your concern efficiently, I kindly request that you open a support ticket with us on mykepware.com. This will allow us to conduct a thorough investigation and provide you with the necessary assistance. 

     

    Please feel free to contact us if you require any further clarification or assistance in creating the support ticket. 

     


    Regards,
    Mohit

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