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DSX3-Newcomer
3-Newcomer
Apr 24, 2023 9:23 AM UTC
Solved

one or more features are time limited

Hi, how can i fix this on Kepserver 

one or more features are time limited 

i tried to restart, stop reset service and remove everything and make new device and connection again

but still have same problem

i use free version and i have used before, some months ago and i had not any problem

how can i fix it

thanks in advance

 

 

 

pshashipreetham
pshashipreethamAnswer
19-Tanzanite
May 29, 2023 6:46 AM UTC

Hi @DSX , 

 

Since you are using a free version, this is a License Issue; once you restart the KepServerEx, within 2 hours you get his error, the only way to avoid is to buy the license or restart the KepServerEX every 2 hours

 

Thanks,

Shashi Preetham || +91 8099838801 || shashi@psptechhub.com
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10 replies

VladimirN24-Ruby IV
24-Ruby IV
Apr 24, 2023 10:21 PM UTC

Articles:

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    DSX3-NewcomerAuthor
    3-Newcomer
    Apr 25, 2023 9:23 AM UTC

    thanks, but i have tried this before and doesn't work at all

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      BL_106634751-Visitor
      1-Visitor
      May 5, 2023 4:09 PM UTC

      We have the same issue. Have you resolved the problem? If yes, how?

      Thanks

       

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        MRohillaCommunity Manager
        Support
        May 23, 2023 2:17 PM UTC

        Greetings,


        We are waiting for your response.

        Please share you direct dial no. so that we can connect with you and discuss this issue further. 

         

        Regrads,
        Mohit

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        pshashipreetham
        pshashipreetham19-TanzaniteAnswer
        19-Tanzanite
        May 29, 2023 6:46 AM UTC

        Hi @DSX , 

         

        Since you are using a free version, this is a License Issue; once you restart the KepServerEx, within 2 hours you get his error, the only way to avoid is to buy the license or restart the KepServerEX every 2 hours

         

        Thanks,

        Translate
        Shashi Preetham || +91 8099838801 || shashi@psptechhub.com
          MRohillaCommunity Manager
          Support
          Jun 12, 2023 3:27 PM UTC

          Greetings!

          Does this Post answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

          In the event that this response did not answer your question, please post your current status so that we can continue to support.

          Thanks for using the PTC Community!
           

          Regards,

          Mohit

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          MRohillaCommunity Manager
          Support
          Jun 21, 2023 3:08 PM UTC

          Greetings!!

          Since your question has been answered I have marked the appropriate response as the solution to your post. If you disagree with my choice please let me know.


          Regards,
          Mohit

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