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rajskumarAnswer
16-Pearl
December 30, 2024

Hello,

 

Please take a look at the following article as it may help resolve your issue:

CS293239 - Tag Import from the Step 7 project fails with error: "Step 7 language file failed to open" in PTC Kepware PRoducets

If you are prompted to log in to view the complete article, you can use your MyKepware login credentials.

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4 replies

rajskumar16-PearlAnswer
16-Pearl
December 30, 2024

Hello,

 

Please take a look at the following article as it may help resolve your issue:

CS293239 - Tag Import from the Step 7 project fails with error: "Step 7 language file failed to open" in PTC Kepware PRoducets

If you are prompted to log in to view the complete article, you can use your MyKepware login credentials.

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ntripathi16-Pearl
16-Pearl
December 30, 2024

Greetings @Ram_Boyapati, 

 

I am writing to inform you about the causes behind the error you encountered:

  1. The computer is not configured with support for the specified Windows code page.
  2. The language file was not found.

To address this issue, please follow these steps:

  1. Install any necessary language packs to support the Windows code page character set.
  2. Try again on a computer that supports the specified Windows code page.
  3. Modify the Step 7 project to generate a language file.

 

Note:- When Language file was not found the value of required code page will be: 0

 

For more details, please follow the Siemens TCP/IP Ethernet Driver 

 

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Ram_Boyapati3-NewcomerAuthor
3-Newcomer
December 31, 2024

Hi,

Can you please elaborate where to download the file and update. How to generate language file from step7 project.

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ntripathi16-Pearl
16-Pearl
December 31, 2024

Greetings @Ram_Boyapati , 

 

Tag import for the Siemens TCP/IP Ethernet Driver supports tag names and comments in the native character set as specified by the Windows code page in the Siemens STEP 7 project's language file. A missing, altered, corrupt, or incorrect Siemens STEP 7 language file may cause tag names and comments to www. ptc.com 19 Siemens TCP/IP Ethernet Driver import incorrectly. Utilizing the STEP 7 language-neutral option (which allows text to be entered in a different character set than what is used in the STEP 7 language file) may also cause tag names and comments to import incorrectly. The STEP 7 language file can be located in the Global sub-directory of the STEP 7 project root. Automatic tag generation may result in the display of incorrect characters if the necessary language packs are not installed on the system.

 

I would suggest you please coordinate with Siemens to download the necessary file and update it. Additionally, they can guide you on how to generate the language file from the STEP 7 project.

 

Please let me know if you need any further assistance.

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