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1-Visitor
June 24, 2020
Solved

the connection requires a valid trust store, but the store is empty or invalid.

  • June 24, 2020
  • 1 reply
  • 3856 views

while configuring kepware to thingworx we are facing error "the connection requires a valid trust store, but the store is empty or invalid."

here is attached snap of property

I have checked application key is valid and having date of expire 2022 We have not configure SSL but still its throwing this error.

dpchavan_0-1592975613217.png

 

Best answer by slangley

Hi @dpchavan.

 

It sounds like you're running SSL.  Here is an article that may help.

 

It may also be necessary to change the "Disable Encryption" flag to yes.

 

Regards.

 

--Sharon

1 reply

slangleyCommunity ManagerAnswer
Community Manager
June 30, 2020

Hi @dpchavan.

 

It sounds like you're running SSL.  Here is an article that may help.

 

It may also be necessary to change the "Disable Encryption" flag to yes.

 

Regards.

 

--Sharon

dpchavan1-VisitorAuthor
1-Visitor
July 1, 2020

Hi Sharon,

  Thanks for reply but we have not installed thingworx on SSL .and its fixed authentication type with navigate so definately its not on SSL.

 

Regards,

Dhananjay