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VV_96451211-Visitor
1-Visitor
October 5, 2020
Solved

the stream is not updated

there is a data stream from the robot. the data changes, but the data in the stream is not updated. how do I make the stream auto-update?

AndrewBlackAnswer
1-Visitor
October 29, 2020

Greetings,

 

If you launch the OPC Quick Client, KEPServer will attempt to reach out to the device and retrieve data from the device. Without a client connected, KEPServer does not read any tags. 

If you need further assistance with troubleshooting, Please submit a support ticket and we would be happy to assist.

 

Kind Regards,

Andrew Black

Senior Technical Support Engineer

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4 replies

VladimirN24-Ruby IV
24-Ruby IV
October 5, 2020

What PTC's software do you use?

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VV_96451211-VisitorAuthor
1-Visitor
October 5, 2020

I am currently using Kepware ptc software.

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AndrewBlack1-VisitorAnswer
1-Visitor
October 29, 2020

Greetings,

 

If you launch the OPC Quick Client, KEPServer will attempt to reach out to the device and retrieve data from the device. Without a client connected, KEPServer does not read any tags. 

If you need further assistance with troubleshooting, Please submit a support ticket and we would be happy to assist.

 

Kind Regards,

Andrew Black

Senior Technical Support Engineer

Translate
slangleyCommunity Manager
Support
November 9, 2020

Hi @VV_9645121.

 

If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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