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7-Bedrock
November 4, 2025
Solved

Thing is disconnected (Gateway is set and connected)

  • November 4, 2025
  • 1 reply
  • 202 views

Thingworx: 9.3 

KepWare 6.18

Some Industrail Things can not connect to KepWare. 

The Industrial Gateway is set. All other Things are receiving data and everything is fine. Only 5 assets won't connect again.

NinjaRuesch_0-1762237424568.png

 

Best answer by Ninja_HH

I resolved this issue. For all others who have the same problem, this resolved it:

Article - CS446285 - Industrial Thing doesn't connect automatically or Remote Things get disconnected after Kepware restart when using CXServer

 

Resolution

  • Include the following parameter on the JVM executing the CX Server:
    • Where XXXX must be bigger than the number of Remote Things bound to the Industrial Thing
-Dcx-server.protocol.websockets.client-binding-limit=XXXX

1 reply

Ninja_HH7-BedrockAuthorAnswer
7-Bedrock
November 25, 2025

I resolved this issue. For all others who have the same problem, this resolved it:

Article - CS446285 - Industrial Thing doesn't connect automatically or Remote Things get disconnected after Kepware restart when using CXServer

 

Resolution

  • Include the following parameter on the JVM executing the CX Server:
    • Where XXXX must be bigger than the number of Remote Things bound to the Industrial Thing
-Dcx-server.protocol.websockets.client-binding-limit=XXXX