Trigger - 'Log on data change' doesn't send all the data at once

Forum|Forum|1 year ago
August 2, 2024
1 reply
1896 views

Hello,

I would like to receive at the exact same time all the tags values from a data logger when one of the value of the list of tags change. To do so, I tried to use the 'Log on data change' from the Trigger but sometimes I have a delay.

Do you know what I could change in the parameters of the data logger to receive all the tags at once ?

C

cmorehead

13-Aquamarine

@JD_10731116

Please take a look at page in DataLogger manual in the following link:

https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/6dc53e6102c64f80aa2ab18e648ea56f#page=26

The page covers the Narrow vs Wide table formatting. Using a wide format will allow for all items to be logged. The default setting for this parameter is narrow.

Thanks,

*Chris

J

JD_10731116

Author

4-Participant

Hello,

Thanks for your answer.

To specify, what I would like to achieve is to have all the data from the list of tags at the same time when the value of one of the tag change. For example now if the value of the 'Loc.Wec.Palnt1.Status.St' tag change, I will se the value of this tag appearing in my retrieved data but no necessary the other ones or with some seconds of delay.

I need to have all the tag at the exact same time when the value of ONE tag change.

C

cmorehead

13-Aquamarine

@JD_10731116

Ah ok, you will want to have all of the items in one log group and use the Wide format with the Log on Data Change: enabled. If you are not getting the desired results, I recommend opening a support ticket with the Kepware team. The Kepware support team will be able to analyze your specific architecture. Here is a link to the login page where a support ticket can be opened:

Log In | My Kepware

Thanks'

*Chris

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.

Scanning file for viruses.

This file cannot be downloaded