Skip to main content
12-Amethyst
September 5, 2024
Solved

Unable to boot KEPServerEX 'Runtime service' without manual intervention

  • September 5, 2024
  • 1 reply
  • 1449 views

Dear all,

as explained in the Subject there is a problem with the Runtime automatically booting up in Kepserver 6.16.

This article applies to 6.15; this solution doesn't work for 6.16.
Article - CS412894 - Unable to boot KEPSeverEX 'Runtime service' without manual intervention (ptc.com)

Does anybody know to fix this?

Kind regards and thanks in advance 


Best answer by MKhatri

Hello,

Thank you for bringing the classification issue to my attention. I appreciate your feedback and I will make sure to address it promptly.

 

I have noted that the classification may have been mentioned to work until 6.15, however, I am confident that it will also work effectively with the 6.16 classification. If you are still experiencing any difficulties, please do not hesitate to explain your specific needs so that I can work towards finding a suitable resolution.

 

Your cooperation in this matter is greatly appreciated.

 

Regards,

Mohit

1 reply

MKhatri15-MoonstoneAnswer
15-Moonstone
September 6, 2024

Hello,

Thank you for bringing the classification issue to my attention. I appreciate your feedback and I will make sure to address it promptly.

 

I have noted that the classification may have been mentioned to work until 6.15, however, I am confident that it will also work effectively with the 6.16 classification. If you are still experiencing any difficulties, please do not hesitate to explain your specific needs so that I can work towards finding a suitable resolution.

 

Your cooperation in this matter is greatly appreciated.

 

Regards,

Mohit

12-Amethyst
September 9, 2024

Dear Mohit,

thanks for the fast reply.
The solution is working as intented; the default setting in windows for the delay after an automatic (delayed) start is 2 min.
It was a mistake on my part. 

It is possible to change the default setting for windows; 
Further delay Automatic (Delayed Start) of Service... - Qlik Community - 1717094

With a automatic delay of 60s, Kepware is still working as expected.

Kind regards