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Kepware_User12-Amethyst
12-Amethyst
Sep 5, 2024 1:51 PM UTC
Solved

Unable to boot KEPServerEX 'Runtime service' without manual intervention

Dear all,

as explained in the Subject there is a problem with the Runtime automatically booting up in Kepserver 6.16.

This article applies to 6.15; this solution doesn't work for 6.16.
Article - CS412894 - Unable to boot KEPSeverEX 'Runtime service' without manual intervention (ptc.com)

Does anybody know to fix this?

Kind regards and thanks in advance 


MKhatriAnswer
Support
Sep 6, 2024 5:47 PM UTC

Hello,

Thank you for bringing the classification issue to my attention. I appreciate your feedback and I will make sure to address it promptly.

 

I have noted that the classification may have been mentioned to work until 6.15, however, I am confident that it will also work effectively with the 6.16 classification. If you are still experiencing any difficulties, please do not hesitate to explain your specific needs so that I can work towards finding a suitable resolution.

 

Your cooperation in this matter is greatly appreciated.

 

Regards,

Mohit

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2 replies

MKhatriCommunity ManagerAnswer
Support
Sep 6, 2024 5:47 PM UTC

Hello,

Thank you for bringing the classification issue to my attention. I appreciate your feedback and I will make sure to address it promptly.

 

I have noted that the classification may have been mentioned to work until 6.15, however, I am confident that it will also work effectively with the 6.16 classification. If you are still experiencing any difficulties, please do not hesitate to explain your specific needs so that I can work towards finding a suitable resolution.

 

Your cooperation in this matter is greatly appreciated.

 

Regards,

Mohit

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Kepware_User12-AmethystAuthor
12-Amethyst
Sep 9, 2024 8:10 AM UTC

Dear Mohit,

thanks for the fast reply.
The solution is working as intented; the default setting in windows for the delay after an automatic (delayed) start is 2 min.
It was a mistake on my part. 

It is possible to change the default setting for windows; 
Further delay Automatic (Delayed Start) of Service... - Qlik Community - 1717094

With a automatic delay of 60s, Kepware is still working as expected.

Kind regards

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