We have a topic created in AWS environment where we are planning to write values using MQTT client. But the MQTT agent is unable to connect to the topic.
It will more than likely take a Wireshark Capture Analysis to determine any potential additional workarounds other than the resolution details offered in the knowledge base article. I recommend opening a support ticket with the Kepware Team to assist with the Wireshark capture and analysis. Here is a link to the login page where a support ticket can be opened.:
