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4-Participant
November 11, 2024
Question

windows 11, License Utility will not Launch

  • November 11, 2024
  • 2 replies
  • 1202 views

I have 3 PC's, have installed the product, but when I run the license utility it does not Launch on two of them

2 replies

14-Alexandrite
November 11, 2024

Please verify the Version of Kepware application as per this  article 

https://www.ptc.com/en/support/article/CS305196

 

  • First officially supported versions of KEPServerEX:
    • Windows 11 - 6.12.325*
    • Windows Server 2022 - 6.12.325*
    • Windows Server 2019 - v6.7.1046
    • Windows 10 IoT Enterprise - v6.7.1046
    • Windows Server 2016 -  v6.1.601
    • Windows 10 - v5.19.467
    • Windows Server 2012 - v5.11.250
    • Windows 8 -  v5.11.250
  • *Note: Hardware Key licensing may present unexpected errors

 

  • Last officially supported versions of KEPServerEX:
    • Windows 2000 - v5.8.109
    • Windows XP SP2 - v5.19.467
    • Windows XP SP3 - v5.21.236
    • Windows Server 2003 - 5.21.236
    • Windows Vista - v5.21.236
    • Windows Server 2008 - v5.21.236
    • Windows 7 - v6.8.875
    • Windows Server 2008 R2 - v6.8.796

 

4-Participant
November 11, 2024

I already sent you the versions of the Kepware KEPServerEx6 & LinkMaster3

 

Donโ€™t you ever review the Case 17552250 and community postings

4-Participant
November 11, 2024

KEPServerEX6-6.14.263.0

LinkMasterLinkMaster_v3.0.99.0