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1-Visitor
October 26, 2017
Question

Strange icons in Sketcher

  • October 26, 2017
  • 3 replies
  • 5075 views

Apologies if this is a duplicate email, I am not seeing the previous post

 

  We are seeing strangeness in sketcher (Creo 4.0 M020). It starts with the lines in Sketcher beinging to get larger and then icon representations changing. We have also seen line thickening in drawings. See below froma  machine that is seeing issues in sketcher.

strange_icons.png

 

  Seen on a range of Dell machines with low end nvidia graphics cards.

 

  We have tried fixing the line width in Sketcher, but no effect.

 

   Many Thanks for any hints

 

 

 

3 replies

24-Ruby III
October 26, 2017

Hi,

 

can you see the same problem in Creo 3.0 ? If Creo 3.0 is OK, then try updating graphic card driver on one machine.

cadcam1-VisitorAuthor
1-Visitor
October 26, 2017

We haven't seen a similar issue in Creo 3.0, but then there are no/different icons in sketcher.

 

 It is difficult to upgrade one machine as there are 250+ machines central served. At present we can't reproduce the 'fault' / 'special feature' to order so it would be difficult to see if there are any changes re graphics driver. However I will check with the IT department but I think we are seeing the problem across a number of different drivers as they are required for the different cards.

 

 Regards

Mahesh_Sharma
22-Sapphire I
October 26, 2017

Or share the file. You may strip some of the feature and share this file. We can check this.  

cadcam1-VisitorAuthor
1-Visitor
October 26, 2017

Not sure it is part specific, but next time I have a part exhibiting the effect I will post it.

 

  Regards

cadcam1-VisitorAuthor
1-Visitor
October 26, 2017

Update, In the same session opening the sketcher in various parts & features seem to generate the issue. Thus fairly sure it is not part dependent.

 

  Regards

 

6-Contributor
October 26, 2017

Try to change screen resolution.

cadcam1-VisitorAuthor
1-Visitor
October 26, 2017

Not on the Creo 4 machine until tomorrow now, but it is being seen in at least two different screen resolutions ( on different machines). Will investigate further tomorrow