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K
KK_94627921-Visitor
1-Visitor
April 15, 2021
Question

account license problem

  • April 15, 2021
  • 2 replies
  • 5780 views

Greetings!

My license has expired, now I´m trying to change my account because I need it for school, but I don´t now how to do it. Can someone help me please? I tried to expand my license but that didn`t work, that`s why I´m trying to change the account.

    2 replies

    S
    slangleyCommunity Manager
    Support
    April 28, 2021

    Hi @KK_9462792 

     

    Which product are you using?

     

    Regards.

     

    --Sharon

    S
    SP_38053241-Visitor
    1-Visitor
    May 19, 2021

    Seems impossible to transfer my MC15 to a new computer and wake the license. The old computer is not in order and can´not be used. What to do, I need the program.

    W
    Werner_E25-Diamond I
    25-Diamond I
    May 21, 2021

    Guess that instead of posting to the forum here (which is mainly about the USAGE of Mathcad) you should rather contact PTC support to help you transferring the licence from one computer to another

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