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JasonC1-Visitor
1-Visitor
December 6, 2013
Question

And now it crashes when I load my file...

  • December 6, 2013
  • 2 replies
  • 3142 views

I recently migrated from Mathcad 15 to Prime3.

Not only does Prime 3 feel very sluggish, does some UI things funny, mixes huge and tiny fonts (plots), but I'm beginning to think it's as buggy as a Florida summer. Mathcad 15 was never this buggy nor was it sluggish. Is it time to look at Maple and Matlab?

It crashes whenever I load the attached file. Also see the screenshot of the crash message, and the logfile.

<sigh> If it weren't Friday afternoon I'd be really pissed...

2 replies

W
Werner_E25-Diamond I
25-Diamond I
December 6, 2013

Jason Cuadra wrote:

I recently migrated from Mathcad 15 to Prime3.

My god - why??? Do your old worksheets really convert satisfactory?

I agree with your remarks about Prime and its UI but as long as MC15 still is supported (if you can call it so) I won't think about switching to Mathematica or other SW - I would lose most of my work and had to begin from scratch.

It crashes whenever I load the attached file.

I could not reproduce that crash. The sheet loads as its supposed to. When I resaved it without any changes it increased in size. So I attach that saved file for whatever it may be worth.

BTW, I am using Prime3, WinXP SP3 (so its 32 bit) and just 1 GB of RAM.

If the problem persists I would suggest you open a call and report the error to PTC support.

J
JasonC1-VisitorAuthor
1-Visitor
December 6, 2013

Thanks, your file fixes it.

I ran into a bug in Minimize in Mcad15, so I decided to give the new Prime3 a try.

I'm keeping my old Mcad 15 files and not converting them. I will only use Prime3 on new stuff.

I'm running Windows 7 / 64 bit...

W
Werner_E25-Diamond I
25-Diamond I
December 6, 2013

Jason Cuadra wrote:

Thanks, your file fixes it.

Hmm, thats strange. See no reson why the file you posted should crash your machine and not mine.

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
December 7, 2013

Jason,

I recommend you to contact with PTC's technical support by "Create a New Support Case": https://www.ptc.com/appserver/cs/case/case_logger.jsp

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