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TR_93273691-Visitor
1-Visitor
Apr 4, 2023 6:20 PM UTC
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Can I cancell my Mathcad suscription?

Is it possible to cancell my existing Mathcad subscription?

 

 

 

BenLoosliAnswer
23-Emerald III
Apr 4, 2023 6:37 PM UTC

If it is a full license subscription, you need to notify PTC 60 days before the license expires and they will cancel the renewal. There is no process to terminate a subscription early and get a refund.

If it is an educational subscription, not sure what the process is, but might be similar.

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6 replies

BenLoosli23-Emerald IIIAnswer
23-Emerald III
Apr 4, 2023 6:37 PM UTC

If it is a full license subscription, you need to notify PTC 60 days before the license expires and they will cancel the renewal. There is no process to terminate a subscription early and get a refund.

If it is an educational subscription, not sure what the process is, but might be similar.

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    Cornel19-Tanzanite
    19-Tanzanite
    Apr 4, 2023 6:41 PM UTC
    @TR_9327369 wrote:

    Is it possible to cancell my existing Mathcad subscription?

     

     

     

    May I ask why would you like to do this?

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      TR_93273691-VisitorAuthor
      1-Visitor
      Apr 4, 2023 6:58 PM UTC

      Our engineer who used Mathcad has left our company.   We hired a new engineer, who uses another program to perform the tasks.  So we are switching to that program.   There was no issues with the functionality of Mathcad.

      Thanks for your quick reply. 

       

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      Cornel19-Tanzanite
      19-Tanzanite
      Apr 4, 2023 7:08 PM UTC

      What program? Matlab? Maple? Mathematica? 

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