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1-Visitor
November 14, 2020
Question

Can't Obtain License for Trial Version

  • November 14, 2020
  • 1 reply
  • 764 views
I installed Mathcad and got to the Mathcad License Setup window, but when it tries to acquire a Mathcad license an error window pops up saying "The server committed a protocol violation. Section=ResponseHeader Detail=CR must be followed by LF"

    1 reply

    16-Pearl
    November 17, 2020

    Hi CS_9617814,

     

    Can you check if you have any license available in below location

    C:\ProgramData\PTC\Mathcad Prime\license 

     

    Also, run the PTC Mathcad License Wizard as administrator and then acquire the Trial license. 

     

    Thanks,

    Vipul