Skip to main content
ptc-52415411-Visitor
1-Visitor
September 3, 2013
Question

cant install

Hello I have bought the student version but i cant install it on my laptop. It says do you have 32 or 64 bit computer. Do i need another file.

2 replies

Werner_E
Werner_E25-Diamond I
25-Diamond I
September 3, 2013

It says do you have 32 or 64 bit computer.

So answer that questions accordingly. What operating system are you using and what flavor (32 bit or 64 bit). Mathcad Prime (and it seems you are talking about that software while you didn't state it) comes in two version (32 and 64 bit) but I think both of them are on the installations CD/DVD you bought. So you will have to decide which version to install, i guess.

Translate
VladimirN24-Ruby IV
24-Ruby IV
September 4, 2013

Please provide screenshot of this issue.

Translate
Terms & ConditionsAccessibility statement