Skip to main content
YvesRossignol11-Visitor
1-Visitor
December 3, 2019
Question

change computer

I want to remove mathcad from my old computer to install it on a new one. How can I do that. 

 

Thanks

4 replies

BenLoosli23-Emerald III
23-Emerald III
December 3, 2019

Depends on where your license is located.

If on a server, you don't need to do anything, except load MathCad and configure the new computer to read the existing license.

If the license is local, you will need to use the license tools to transfer the license to the new computer's IP address, then install MathCad.

Translate
YvesRossignol11-VisitorAuthor
1-Visitor
December 3, 2019
Licence tool on esupport? 

-Pleasetypeyourreplyabovethisline-Yves Rossignol ing418-693-8710581-235-8710Yves.rossignol@yrtechnosoft.com
Translate
BenLoosli23-Emerald III
23-Emerald III
December 3, 2019

Yes

License assets

Advanced, enter your old host ID

Search

Move License

Translate
VladimirN24-Ruby IV
24-Ruby IV
December 5, 2019

1. Use "Reconfigure Software Licenses" option from a PTC's site: http://www.ptc.com/appserver/lm/rsl/reconfig.jsp

Or

2. Try to contact with PTC tech support by using "Mathcad Support Center": http://www.ptc.com/support/mathcad_supportCenter.htm

Translate
Terms & ConditionsAccessibility statement