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7-Bedrock
January 14, 2025
Solved

conversion failed

  • January 14, 2025
  • 1 reply
  • 556 views

I need to convert a file, but I'm concerned about not being able to convert the hundreds of old files that I have as well.

When I tried to convert the file, I got this error message.

JC_10106130_0-1736884046739.png

I've verified that the framework in installed.  I've uninstalled it and reinstalled it.

JC_10106130_1-1736884113440.png

I've rebooted the computer, ran updates, and rebooted again.  I still get the same error message.

 

I assume a security update has broken something, but I'd really like to get the capability back.

 

 

Best answer by JC_10106130

Solved.  I had to uninstall mathcad prime and reinstall it.  Then the conversion worked.

1 reply

JC_101061307-BedrockAuthorAnswer
7-Bedrock
January 14, 2025

Solved.  I had to uninstall mathcad prime and reinstall it.  Then the conversion worked.