Skip to main content
4-Participant
May 27, 2026 12:06 PM UTC
Solved

Download and installation

I've filled out the form multiple times, but I still haven't received the download link. I tried updating my profile, but I haven't received the required fields in the email. I only have the license files. I'd prefer the Express version, not Prime.

DJNewman
DJNewmanAnswer
19-Tanzanite
May 28, 2026 2:32 PM UTC

Assuming it’s the one you signed up here for, you should’ve just gotten an email sent to it right about now. Hope that helps.

PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.

4 replies

DJNewman
19-Tanzanite
May 27, 2026 3:33 PM UTC

Hi Maxim, which email address did you use to fill out the form?
(Feel free to respond via private message on the Community instead of putting that in public.)

Translate
PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
Maxim S4-ParticipantAuthor
4-Participant
May 27, 2026 3:45 PM UTC

You should have access to such information.

Translate
DJNewman
DJNewman19-TanzaniteAnswer
19-Tanzanite
May 28, 2026 2:32 PM UTC

Assuming it’s the one you signed up here for, you should’ve just gotten an email sent to it right about now. Hope that helps.

Translate
PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.