11-Garnet

Solved

Error with Mathcad Prime symbolic series but not with Mathcad 15.

Forum|Forum|4 years ago
February 20, 2022
10 replies
4470 views

Team,

I compared a symbolic series expansion with Mathcad Prime to Mathcad 15.

Mathcad Prime returned a wrong answer. Please clarify and advise.

Thanks,

Dr. Atlas

Best answer by DJNewman

It's been forwarded to the Mathcad R&D team.

23-Emerald IV

I assume you're using Prime 6 or 7...The advice is:

Report as a (serious!) bug.

Success!

Luc

Author

11-Garnet

Luc,

Do you have a contact or email to report this?

Thanks,

Glen

24-Ruby IV

"Open a Support Case": https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
"Mathcad Support Center": https://support.ptc.com/support/mathcad_supportCenterOpt.htm

25-Diamond I

I tried in Prime 6 where we can still switch back from the new symbolic engine (Axiom) to the legacy one (MuPad) and its sure a severe bug in the new engine.

According reporting a bug - sometimes PTC staff was scanning this forum. Otherwise PTC is only interested in bug reports by paying customers. If this bug still is present in Prime 7, maybe @VladimirN can provide an address where reporting has some chance for getting attention.

Answer

19-Tanzanite

It's been forwarded to the Mathcad R&D team.

PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.

24-Ruby IV

Thank you, David.