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11-Garnet
February 20, 2022
Solved

Error with Mathcad Prime symbolic series but not with Mathcad 15.

  • February 20, 2022
  • 2 replies
  • 4430 views

Team,

 

I compared a symbolic series expansion with Mathcad Prime to Mathcad 15.

 

Mathcad Prime returned a wrong answer. Please clarify and advise.

 

Thanks,

Dr. Atlas

Best answer by DJNewman

It's been forwarded to the Mathcad R&D team.

2 replies

23-Emerald IV
February 20, 2022

I assume you're using Prime 6 or 7...The advice is:

Report as a (serious!) bug.

 

Success!

Luc

gatlas11-GarnetAuthor
11-Garnet
February 20, 2022

Luc,

Do you have a contact or email to report this?

 

Thanks,

Glen

24-Ruby III
February 20, 2022
25-Diamond I
February 20, 2022

I tried in Prime 6 where we can still switch back from the new symbolic engine (Axiom) to the legacy one (MuPad) and its sure a severe bug in the new engine.

Werner_E_0-1645372722327.png

According reporting a bug - sometimes PTC staff was scanning this forum. Otherwise PTC is only interested in bug reports by paying customers. If this bug still is present in Prime 7, maybe @VladimirN  can provide an address where reporting has some chance for getting attention.

 

DJNewman
DJNewman18-OpalAnswer
18-Opal
February 21, 2022

It's been forwarded to the Mathcad R&D team.

PTC Marketer Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
24-Ruby III
February 21, 2022

Thank you, David.