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ssato15-Moonstone
15-Moonstone
October 14, 2019
Solved

File conversion .xmcd to .mcdx(Prime6.0)

  • October 14, 2019
  • 1 reply
  • 3780 views

Hello everyone

 

I installed MATHCAD15 and PRIME6.0.

 

But file converter has the following message. 

 

The message is

 " The conversion process could not be started."

 

Please advise me.

 

Best answer by Werner_E

I stumbled over an old support case.

Maybe it helps if you try the suggestions given there.

https://www.ptc.com/en/support/article/cs103001

pdf print attached

1 reply

V
VladimirN24-Ruby III
24-Ruby III
October 14, 2019

What service release of Mathcad 15 did you install?

S
ssato15-MoonstoneAuthor
15-Moonstone
October 14, 2019

Hello  VladimiruN san

 

I installed Mathcad 15.0 (M050 [MC15_M050_20171129]).

 

Is the order of installation with PRIME 6.0 related?

W
Werner_E25-Diamond I
25-Diamond I
October 15, 2019

I installed Mathcad 15.0 (M050 [MC15_M050_20171129]).

Thats OK, its the current version.

 

Is the order of installation with PRIME 6.0 related?

Not that I would be aware of. As a single user you normally you would install Prime first just because the product number you need to get a license file will only work with Prime and not with Mathcad. So when you later install Mathcad you can point it to the license file you got when you installed Prime. If your company runs a license server this does not apply.

When installing Prime 6 (in parallel to Prime 5) I did't reinstall Mathcad 15 and Primes converter works OK. So this shows that the installation order does not matter.
Of course (the documentation states it, too) you lose the ability to do the conversion with older versions of Prime you may still have installed. Conversion will only work with the newest Prime you have installed.

 

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