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1-Visitor
August 30, 2016
Solved

File Grayed Out and Can't see

  • August 30, 2016
  • 8 replies
  • 3019 views

I have a file done on version 14 and I try opening it on version 15. I's grayed out unless I zoom in like 200%. Is there any button under some menu turned on and I don't know about it? Any help'd be appreciated.

Thanks.

Best answer by RichardJ

M020 is the service pack. Download M045 from here, and see if it fixes the problem: http://www.ptc.com/engineering-math-software/mathcad/free-trial/thank-you

8 replies

23-Emerald V
August 30, 2016

Ted Min wrote:

I have a file done on version 14 and I try opening it on version 15. I's grayed out unless I zoom in like 200%. Is there any button under some menu turned on and I don't know about it? Any help'd be appreciated.

Thanks.

I presume Mathcad 15 otherwise works OK and you don't have problems with display otherwise (such as 3D plots not showing because Borders are on)?

Does it contain graphics in the header or footer, or have a background colour set?

Can you copy bits out of the file (at 200 % zoom) and paste them into a new worksheet OK (at 100 % zoom)?

Can you post the file for others to have a look at?

Stuart

tmin1-VisitorAuthor
1-Visitor
August 30, 2016

I copied bits as you suggested to 100% zoom and it's a lot of work but it works for now. Didn't think about it. thanks..

19-Tanzanite
August 30, 2016

What's the full version of 15, including service packs?

tmin1-VisitorAuthor
1-Visitor
August 30, 2016

cant tell ya. it just says Mathcad 15.0 (M020 [MC15_M005_20101105])

RichardJ19-TanzaniteAnswer
19-Tanzanite
August 30, 2016

M020 is the service pack. Download M045 from here, and see if it fixes the problem: http://www.ptc.com/engineering-math-software/mathcad/free-trial/thank-you

24-Ruby IV
August 31, 2016

Can you attach this Mathcad worksheet?

tmin1-VisitorAuthor
1-Visitor
August 31, 2016

export control problem. I don't know if I'm allowed. for now, I copy and paste to a new file to work on it. it works.

thanks..